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Tuesday, February 7, 2023

According to Air Canada the percentage of lost bags and cancelled flights is decreasing

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Passengers on Air Canada (ADH2) can rejoice. The airline claims that its efforts to minimize disturbance are paying off, with improvements being seen in baggage handling, aircraft delays, and cancellations.

When it became clear that the aviation sector couldn’t handle the enormous surge in demand for travel following the COVID-19 epidemic, Air Canada (ADH2) was compelled to curtail some of its planned flyings this summer.

Air Canada (ADH2) continues to work with its partners to address the issues disrupting the air transport ecosystem in Canada,” the flag carrier said in an update on August 17, 2022.

“Evidence of the success of these joint efforts is a marked decrease in delays and cancellations for airlines, contributing to increased overall stability in Air Canada (ADH2)’s operations.”

When compared to the week of June 27, 2022, the airline reported a 77% decrease in the number of flights canceled during the week of August 8, 2022. Furthermore, there was a 48% decrease in flights with delays of more than an hour.

According to the carrier, overall flight delays are decreasing. The average arrival delay from the week of June 27 to the same week in 2019 was 28 minutes greater, but by the week of August 8, it had decreased to 12 minutes.

The carrier said that the handling of luggage has improved the most. Mishandling rates were 2.5 times higher in the week of June 27, 2022, than they were in 2019. The airline, which handles more than 650,000 bags each week, claimed that by the week of August 8, 2022, it would have returned to a 98% success rate for handling luggage, which was about where it was in 2019.

“At Air Canada (ADH2), we know how much our customers value travel and their reliance on us to transport them safely, comfortably and without disruption,” Michael Rousseau, president and chief executive of Air Canada (ADH2), said in the update.

“This is always our goal and we share with them their disappointment that coming out of the pandemic, the global industry faltered due to the unprecedented challenges of restarting after a two-year, virtual shutdown.”

Rousseau said there was more to be done: “While I am very satisfied with the progress to date, and I thank our employees for their unrelenting efforts, we all continue to work hard on behalf of our customers to complete our recovery.”

Air Canada (ADH2) stated that overall, it anticipates operating 79% of its pre-pandemic capacity in the summer of 2022.

Between June 27 and August 14, Air Canada (ADH2), which averages roughly 1,100 flights per day, carried over 6.4 million passengers. It presently employs about 34,000 people, down from 34,700 before the outbreak, but it is still actively seeking for new hires.

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