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Wednesday, May 29, 2024

Delta Air Lines New Flight Attendants Have to Survive a Five-Stage Assessment Process Before Starting

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As it works to increase its in-flight staff by more than 6,000 personnel by the end of the year, Atlanta-based Skyteam member Delta Air Lines is still accepting applications for new flight attendants.

According to Jennifer Martin, who oversees hiring and training for Delta’s inflight services division, since February, almost 1,940 flight attendants have completed the entire hiring and training process and have already received their wings.

That obviously indicates that in the next five and a half months, another 4,000 flight attendants will need to be employed and trained if Delta is to meet its goal of 6,000 new flight attendants by the end of 2023.

Unsurprisingly, Martin described 2023 as “a historic year” for flight attendant hiring. “We’re excited to keep the momentum going and welcome more trainees for classes through the end of the year,” Martin commented on Wednesday.

The first step is to fill out an online application, but Delta’s hiring team cautions prospective flight attendants that attempting to submit more than one application or using several email accounts may hurt their chances of getting a job with the airline more than help.

If your initial application is successful, you will be invited to participate in an online “talent assessment,” which is really just a personality test to determine if you would make a good flight attendant for Delta.

After you’ve successfully completed that portion, you’ll be asked to participate in a virtual job tryout, which is more akin to a customer service assessment. During this portion, you’ll be asked to respond to a variety of scenarios to determine whether you already possess the skills needed to handle common (and uncommon) customer service issues.

After passing this test, you’ll have to participate in an online and on-demand video interview where you’ll be asked questions based on hypothetical situations and given the opportunity to describe yourself and your experience.

You will only be invited to attend an in-person interactive assessment and interview day at Delta’s World Headquarters in Atlanta if you pass this assessment. There, you will hear a presentation about working at Delta before completing a series of team assessments and a one-on-one interview.

The top candidates will then be offered jobs and given the opportunity to attend a six-week intensive training program at Delta’s campus in Atlanta.

The recruitment staff at Delta is now operating at full capacity. The airline hopes to beat its own record by hiring up to 6,000 new crew members in 2023 after hiring a record 4,300 new flight attendants in 2022.

When the airline has enough qualified applicants, the job posting may be removed, possibly without prior warning. More information can be obtained on the Delta careers website.

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