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Wednesday, June 19, 2024

Singapore Airlines Will Start Offering Free Unlimited Inflight WiFi For All Passengers Beginning July 1

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Singapore Airlines claims to have the most extensive free inflight WiFi selection of any airline in the world.

The airline already provided free complimentary WiFi to clients traveling in its luxurious Suites class, as well as First Class, Business Class, and its top-tier PPS Club members.

Additionally, the airline began earlier this year to provide up to three hours of free WiFi for KrisFlyer members traveling in Premium Economy and up to two hours of free WiFi for KrisFlyer members traveling in Economy.

However, those time restrictions will be lifted as of July 1 and free, limitless WiFi will be made available to all passengers on practically the entire Singapore Airlines fleet, regardless of class of service.

“In today’s increasingly hyper-connected world, high-speed in-flight Wi-Fi connectivity is one of the most important requirements for our customers,” commented Singapore Air’s SVP of customer experience, Yeoh Phee Teik.

“Giving them access to free unlimited Wi-Fi is yet another milestone in SIA’s continuous effort to offer an exceptional end-to-end travel experience. With this enhanced offering, our customers will be empowered to stay connected, entertained, and productive, even at 36,000 feet in the sky,” Teik continued.

Although Teik notes that if passengers aren’t members by the time they board, they’ll still be able to sign up via a free online portal to access complimentary WiFi. Teik also notes that passengers in Premium Economy and Economy will need to be KrisFlyer members in order to access free WiFi.

Although most airlines still view WiFi as a costly expense that should be covered by customers who pay to access onboard WiFi services, inflight internet costs have at least started to decline rather dramatically at several other carriers.

Earlier this month, Emirates reinstated free onboard WiFi access for all travelers. However, connectivity is only available to those in Economy and Premium Economy classes who are using free chat programs like Facebook Messenger and WhatsApp.

Prior to the epidemic, Emirates provided Economy travelers with a free, limited data allotment. This service stopped at that time. Like Singapore Airlines, Emirates requires passengers to sign up for its loyalty program in order to use its free WiFi.

Delta Air Lines just launched free inflight WiFi on its domestic fleet, but exclusively for Skymiles members, and has implemented the same restriction.

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