United Airlines has confirmed that one of its flight attendants was taken to the hospital early on Sunday morning as a result of an incident involving a disruptive passenger on an overnight red-eye trip from San Francisco to Chicago O’Hare.
Just before 6 am, flight attendants on United Flight UA476 got into an argument with a female customer who was standing up in the aisle and refusing to take her seat for landing.
The woman can be seen standing in the aisle of the Boeing 777-200 airplane with a young infant in her arms as a group of flight attendants try to convince her to take her seat in preparation for landing in video footage captured by passenger Peter Kondelis.
In the roughly 14-second clip, the woman appears to scream at the flight attendants before shouting “where is it” and then telling one of the crew members to “f**k off”.
Then, it appears that a crew member shouts “Sarah, step back”. Another crew member can be seen rushing to the situation in the background with what might be a restraint kit.
There were reported four ambulances requested to meet the flight, according to a Twitter account that monitors Chicago emergency agency radio traffic. One was for the flight attendant, the second was for the mother, the third for the child, and the fourth for a male who separately suffered a medical emergency.
A disruptive passenger on a flight from San Francisco to Chicago was taken off by law enforcement upon landing on Sunday, and one member of the flight attendant staff was brought to a hospital for examination, according to a statement from United Airlines.
“We’re grateful to our crew for handling this difficult situation with professionalism and for putting the safety of our team and our customers first.”