Virgin Australia is a big winner in the 2023 AirlineRatings.com Excellence Awards, winning the highly coveted Best Cabin Crew award for the fifth consecutive year and being ranked seventh globally.
The pinnacle of these efforts is its Airline Excellence Awards, which are presented by AirlineRatings.com, the world’s only airline safety, product, and COVID rating website.
Best Cabin Crew
AirlineRatings.com Geoffrey Thomas, the editor-in-chief, stated that “Virgin Australia’s cabin crew treat every passenger as a special guest.”
Their dedication to their guests is exceptional and sets the bar high for what good cabin service should be. This also holds true for ground crew, where the bar is equally high.
The awards, according to Virgin Australia Group CEO Jayne Hrdlicka, strengthen the trust that passengers have in the airline since it consistently upholds the highest levels of service and safety.
“There is no doubt this achievement is down to our amazing people who are at the heart of everything we do. It reflects our commitment to delivering consistently outstanding service and the wonderful experiences our cabin crew team brings to life every time you step onboard,” she said.
“We’ve rebuilt the airline from the ground up and continued to invest in areas that truly matter to our guests, and I am incredibly proud this has once again positioned us as one of the top ten airlines globally in the AirlineRatings.com Airline Excellence Awards.
“This is a testament that our irreverent challenger spirit continues to resonate with travelers, and the future is incredibly bright for Virgin Australia,” she said.
“We are looking for leadership, airlines that innovate to make a real difference to the passenger experience, particularly in economy class,” Mr Thomas said.
Photo credit: virginaustralia.com